Hello All!
In this post, I’d like to bring a more personal perspective to our company…
Meet Morrie Mau and Nathan Pampel.
Morrie and Nathan are two newish faces to Cloud Leverage; Morrie is a Senior Account Executive on our Sales Team, and Nathan is a Global Account Manager. I sat down with the two of them recently for a quick interview on company direction, customer needs, and a bit of background on what brought them here. Hope you enjoy!
How long have you been with Cloud Leverage?
MM: 5 months
NP: 2 months
Where are each of you from?
MM: I grew up in Cali, and have lived in Asheville for five years.
NP: I was born and raised in Minneapolis, Minnesota, then lived for a short stint in Philadelphia, and finally moved to Asheville, where I have lived for twenty one years now.
What brought you to this area?
MM: I searched for six years for the perfect place to relocate. Asheville was an obvious choice for me once I spent some time here. It has everything… the climate, the culture, the food, and incredible natural beauty.
NP: (laughs) Well, I actually came down here to finish my undergrad and for a girl. That relationship didn’t end up working out, but I did meet my wife shortly thereafter, and we’ve been happily married for 14 years. Things happen for a reason without a doubt. I also definitely fell in love with the mountains as soon as I came here.
What are your impressions of the CL culture thus far?
NP: I’m very impressed. With my background in tech, I’m really excited about the technology that we have here. Cloud Storage is an incredible utility for any company looking to collaborate and maximize efficiencies with remote workers. Acceleration is also an amazing service, hands down.
MM: What I really enjoy about our atmosphere is that we are still very light on our feet. Management here is open to create a culture that reflects our own passions and personalities, and therefore becomes whatever we make it. We have a small sales team with different backgrounds, but all very mature and experienced. We form a strong cohesive unit. I also really enjoy helping businesspeople with the pressing problems of online presence. One of the most exciting things for me is bringing solutions to high-level execs of companies that they didn’t even know existed.
Nathan, what should clients do to get the most from our customer support department?
NP: I think that the most important thing is to be specific with us about your business needs. People often come in the door with pre-conceived notions about what solutions they need. Given your individual needs and usage, we can often tailor a custom solution for you. That is the beauty of being fresh and nimble!
In addition, as always, feel free to call or email us anytime to take advantage of our 24×7 USA-based support center.
Morrie, what are some exciting projects that you see coming in the next few months?
MM: I am very excited about the soon-to-be-released, extremely enhanced customer management portal. We are dealing with very educated, tech-savvy people and companies, and the more control that we can give them, the better. This portal will be an interface to manage storage, security, and delivery of corporate data assets.
Since our core focus is content delivery, what unfulfilled needs and challenges are you seeing from current and prospective customers?
MM: One thing that we are running into frequently is the challenge of delivering dynamic content. These interactive protocols are exploding in popularity on the Internet, and many delivery solutions do not deal well with dynamic content performance. For us, simplicity is key, and that is why we deliver from the source to the end user. With many companies deploying dynamic applications these days, it’s been fun to educate these people on what kind of performance they can have at their fingertips.
Any other advice you can offer companies considering making the move to the cloud?
NP: I would advise companies to practice due diligence in selecting a provider for cloud services. Security should certainly be a concern, but the good news is that the technology has matured enough to make the leaders very trustworthy.
MM: My best advice is to approach it with an open-minded standpoint. There have been a lot of stereotypes about the cloud, but looking at it with the “how can this apply to my business” attitude usually delivers the best results. The reality is that with what we’re seeing, using this model usually equals to better, faster, and cheaper.
In ending, what makes the two of you passionate outside of the office?
NP: I love spending time with my family outdoors. Going to the beach, hiking, and playing golf all make me happy. I also have always loved tinkering with computers and electronics in my free time.
MM: I grew up by the ocean, so I’ve always loved surfing. I have six children, and four of them are in college, so I spend a lot of time on the phone or playing ping pong with them. I am also a competitive racquetball player and love golf. Name your sport, and I’m in!
Thanks gentlemen, and to anyone else who may be interested, Cloud Leverage is always hiring!
Chris Gragtmans
